Q’s ABOUT TRIVIA:
• What is a team score and how can I not be a part of it?
o A team score means that all your friends that have the application are grouped together, and the total trivia scores are combined. Unfortunately, you cannot get rid of this feature. This does not affect your individual score.
• Why has my submitted trivia not been added to the application?
o This could be one of many reasons. We could have a backlog in approving trivia, your trivia may have been a duplicate and therefore deleted, or your trivia may have had too many errors or inappropriate content.
• I’ve answered all the trivia, now what?
o You will just have to wait for new questions to be approved. A good way to tell if your question has been approved is to check the application homepage, and at the top underneath the tabs it will tell you how many new things have been added. You can also request to have your trivia reset.
• Why does it say that I have answered all the trivia when I only answer 1 or 2 questions daily?
o Some days we only get 2 or 3 questions that are approved.
• The trivia screen is stuck, what can I do?
o First re-fresh the page, next update your score and see if it works after that. Then if that doesn’t work, exit the application and re-enter it. If you’re still stuck, try checking back in a few days and usually the problem has been resolved. It is possible that too many users are online, the application is under system maintenance or the server is experiencing some problems.
• How do I submit a trivia question?
o Go to that page, and in the left hand side underneath “Recruiting Stats” will be a tab to click that says “Submit
• How do I update my score or remove it from my profile?
o When in trivia, next to your total points there will be a tab that says “Update score”. If this doesn’t work, go to your “Customize Profile Box” and make sure you trivia score is checked. If you don’t want to show your score, uncheck the box. If you click update score you will not be able to update it again unless you re-enter the application. If this still doesn’t work, click customize profile and make sure the settings are correct. Then click done.
• Why can’t I report a trivia question that I know is wrong?
o Chances are the trivia was locked by the officers for a reason. Examples, the trivia has been verified by the officers despite numerous user reports, in appropriate reporting due to minor spelling differences in British English and American English, the question is reported too many times, etc.
• Can I see the trivia I created and can I edit it?
o Yes you can see them by clicking on “My trivia questions” in the Trivia screen. No, you cannot edit your trivia. That is what the officers do.
• How do I know how many trivia questions I’ve submitted?
o Go to trivia, and underneath the tabs at the top of the screen will be a link that says “My trivia questions”. Note that this is only a sum of the approved and active questions, not questions that were deleted or are unapproved.
• I have this application on other networking sites. Why isn’t my trivia score the same?
o Technically, you’re a different user on the application on other sites. There’s no way for us to link accounts. Our system has no way to know that any particular Myspace user is also a Facebook user. We can't go by name, as that may be different, and we can't ask people, as that leaves it open to abuse.
• How do I report a trivia?
o Underneath the trivia question, there will be a little link that says “report”. Click on it and state your case.
